jijil3 Privacy Policy

This Privacy Policy ("Policy") describes how jijil3 ("jijil3," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "Player") who access or use the jijil3 online gaming platform at jijil3.com. This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering an account or using any part of the jijil3 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

1. Who We Are

jijil3 is an online gaming platform operating under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). jijil3 acts as the data controller for personal information collected through the jijil3.com platform. For all privacy-related inquiries, you may contact our Data Protection Officer (DPO) via the live chat support channel or by email at [email protected].

2. Personal Data We Collect

jijil3 collects the following categories of personal data:

2.1 Registration & Identity Data:

• Full legal name, date of birth, and nationality;
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license);
• Email address, mobile number, and residential address;
• Username and encrypted password.

2.2 Financial Data:

• GCash or PayMaya account details, BPI/BDO/Metrobank account information, or other payment method details used for deposits and withdrawals;
• Transaction history, deposit amounts, withdrawal amounts, and account balances;
• Source of funds documentation where required by AMLA regulations.

2.3 Gaming Activity Data:

• Game history, wagering records, win/loss data, and session duration;
• Responsible gaming settings, including deposit limits and self-exclusion records.

2.4 Technical & Usage Data:

• IP address, device type, operating system, and browser type;
• Pages visited, features used, and time spent on the platform;
• Cookie identifiers and similar tracking technologies.

2.5 Communications Data:

• Records of live chat conversations, email correspondence, and support tickets submitted to jijil3;
• Survey responses and feedback submitted voluntarily.

3. How We Collect Your Data

jijil3 collects personal data through the following means:

• Direct collection: Information you provide when registering, completing KYC verification, making deposits or withdrawals, or contacting customer support;
• Automated collection: Technical data collected automatically when you access the platform, including through cookies, log files, and analytics tools;
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment data from payment processors such as GCash and PayMaya.

4. How We Use Your Personal Data

jijil3 uses your personal data for the following purposes:

• To create and manage your jijil3 account and verify your identity;
• To process deposits, withdrawals, and other financial transactions;
• To comply with PAGCOR licensing requirements and AMLA obligations, including KYC verification and suspicious transaction reporting;
• To provide customer support and respond to your inquiries;
• To personalize your gaming experience and recommend relevant games and promotions;
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts;
• To send marketing communications where you have provided consent, including promotional offers and bonus notifications;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To enforce our Terms & Conditions and other platform policies;
• To analyze platform usage and improve our services;
• To comply with applicable Philippine laws and regulatory requirements.

5. Legal Basis for Processing

jijil3 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions, including account management and transaction processing;
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA, and other applicable Philippine laws;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent.

6. Data Sharing & Disclosure

jijil3 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients:

• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies as required by law;
• KYC and identity verification providers: Third-party services engaged to verify your identity and comply with KYC requirements;
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers necessary to process your transactions;
• Technology and hosting providers: Cloud infrastructure and software service providers who process data on our behalf under strict data processing agreements;
• Fraud prevention and security partners: Services engaged to detect and prevent fraudulent activity on the platform;
• Legal and professional advisors: Lawyers, auditors, and other professional advisors where necessary for legal compliance or dispute resolution.

All third-party service providers engaged by jijil3 are contractually required to process personal data only for the specified purpose and in accordance with applicable data protection laws.

7. Cookies & Tracking Technologies

7.1 jijil3 uses cookies and similar tracking technologies to operate the platform, analyze usage patterns, and deliver a personalized experience. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled;
• Analytics cookies: Used to collect aggregated data about how players use the platform, helping us improve our services;
• Preference cookies: Used to remember your settings and preferences, such as language and display options;
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.2 You can manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jijil3 platform.

8. Data Retention

8.1 jijil3 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years after account closure, as required by AMLA regulations;
• Transaction records are retained for a minimum of five (5) years in compliance with PAGCOR and AMLA requirements;
• Gaming activity data is retained for three (3) years after account closure for responsible gaming and dispute resolution purposes;
• Marketing consent records are retained for the duration of your account and for three (3) years thereafter.

8.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jijil3's data disposal procedures.

9. Data Security

9.1 jijil3 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jijil3 platform;
• Encryption of sensitive data at rest, including financial information and government ID numbers;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the platform;
• Multi-factor authentication for administrative access to data systems.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jijil3 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jijil3:

• Right to be informed: The right to know what personal data jijil3 holds about you and how it is being used;
• Right of access: The right to request a copy of the personal data jijil3 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jijil3's legal retention obligations under AMLA and PAGCOR regulations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact jijil3's Data Protection Officer via the 24/7 live chat support channel or by email at [email protected]. We will respond to all verified requests within thirty (30) days.

11. Children's Privacy

11.1 The jijil3 platform is strictly intended for users aged 21 years and above. jijil3 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

11.2 If you believe that a minor has registered on the jijil3 platform, please contact our support team immediately via live chat so that we can investigate and take appropriate action.

12. International Data Transfers

12.1 jijil3 primarily processes and stores personal data within the Philippines. Where data is transferred to service providers located outside the Philippines, jijil3 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012.

12.2 By using the jijil3 platform, you consent to the transfer of your personal data to countries outside the Philippines where jijil3's service providers are located, subject to the safeguards described in this section.

13. Updates to This Privacy Policy

13.1 jijil3 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.

13.2 The date of the most recent update is displayed at the top of this page. Your continued use of the jijil3 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jijil3's data practices, please contact our Data Protection Officer:

• Live Chat: Available 24/7 through the jijil3 platform (average response time under 3 minutes)
• Email: [email protected]

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.